Review for Ridgecrest Apartments

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OVERALL RATING
Ridgecrest Apartments
1300 Dallas Dr
Denton, TX 76205
 
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Review Date: 8/24/2009
Rented: 2007 To 2009
 
We have lived in the Ridgecrest Apartments for over 2 years. I have almost nothing good to say about this property, their management company, or it's staff. OK, to start with more specifics, we had a vehicle stolen from the parking lot right in front of out apt, which could happen anywhere, but the Manager at the time, and I stress at the time with more on that later, did not want to alert the property's residents about a car being stolen in the middle of the day in broad daylight. Chairs were also stolen from our front porch in the middle of the day just a month before this. Back to the Manager comment, the property went through about 6 Managers in the 2 years we were here. This is a reflection of the Management Company, The Lynd Co. The New Manager and staff are not doing any better than the previous ones that either quit or got fired. The Lynd Corporate office has received about 5 different messages from me at different times and has never once contacted me regarding the issues I bring to their attention. Another big issue on this property is a Flight School that has about 8 apartments full of exchange students that they put in mostly upstairs apartments that are extremely loud, since there is always 4 + students in each apartment. The latest issue has been the property cleanliness and attack on the community by outside people that are not residents. I say attack, because any given day you can go to the Pool, Hot Tub, or Gym, and find anywhere from 5-15 people on site that do not live here. Do not kid yourself about the Marketing of this property's gym, it is trashed and almost useless. It is extremely dirty, never gets cleaned, the equipment is old and broken down alot, the door does not shut or lock, so if you work out late at night there is a concern for safety, and the new Manager has done Nothing to rectify this issue. We raised this issue to the New Manager weeks ago, but nothing. Just went into the gym today, and there are water spots on the floor that looks like they could have mold, the equipment is dirty and some things weren't working, and there is trash all over the place, not to mention neither one of the TV's in the gym works. Other issues: we have ants, bugs, and mice in or near our apt. Over 2 years, nothing has stopped them. The parking lot is destroyed with potholes all over the place. If we turn on more than 3 things at once, for example, our computer, TV, and microwave, we throw a breaker every time. The community has 2 water heaters, on our side on the complex, the water heater unit goes out at least once a month, with our side having no hot water at any given time. We have a basketball goal on our tennis court, which is great, I love it, BUT, we have people bouncing basketballs and playing at 3AM, and it's impossible to sleep when you hear the bouncing over and over and over. ALSO, like other reviews, the Pool and Hot Tub is loaded with Jerks, and Drunk fools every night, till at least 2AM or so. That's to be expected in a college town in apartments right? Yes, I agree, BUT, these people are not residents of this property, but yet, even though the New Manager acknowledges this is true and an ongoing issue, nothing has been done about it. Oh, and I hope you get lucky if you try to renew here. The apartments send out their renewal letters with an automatic increase of $70-$100 for any given term, and their plan is to have you argue that amount down, and when they do come down to the agreed upon amount, they say "see, see what we do just for you", while in reality, the amount you negotiated down to was a market rate rent anyway. The ones that do not argue their amounts down, well, they get jacked with the higher rent, for either not knowing any better, or taken advantage of by Ridgecrest and The Lynd Company. A friend of mine here pays $75 more a month than I do for the exact same apt. He didn't know any better, but he does now. Also, one of the most absurd claims and examples of false advertising I've ever seen came when I went into the office last Christmas to pay rent, I was waiting and saw a flyer sitting there marketing the property, it said "Enjoy our Texas Sized Kitchen", LOL, the Kitchens here are just as small as any other apartment I've ever seen, they are tiny, that was a straight up lie to market the property in that way. The one bright spot for this community is the maintenance crew. They respond quickly, are very friendly, and very helpful.
 

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