Apartment Review for Baywood

I have lived here almost a year... Matt the manager has always been very nice but it seems like no one is hardly ever in the office.... my toilet has overflowed on its on for NO REASON 5 different times since I have lived here and flooded my bathroom!!! What a mess and to make it worse the emergency maintenance line they gave us does not even work. the apartments are poorly insulated too. our electric bill was absolutely insane during the summer... like $300.