Apartment Review for Salem Square

These people are very unprofessional. They told me they had an apartment available to lease. I had made several stops to speak to Adriana about the apartment that they claim they had available for us. I put down a deposit and application fee for them to process or application and hold a unit that was not available. This was almost two weeks before they knew we were moving in and all they could do was come up with some bogus lie about why they didn't have a unit available. Then they told us that we could come and pick up the deposit but we still had to pay for the application since they already processed it. We were furious when they said that. It would only be fair to refund all of the monies since they were the ones that screwed up and admitted to doing so. People put down deposits to hold a unit and people pay application fees so that they can verify information so that you can move into a unit that is available to move into. They didn't have one and know they didn't but they took our money and processed an application for nothing. So we are out of $35 for what there mistake. It would have been fair to just admit they made a mistake and give us a full refund. Not say oh I am sorry we don't have what you want but you cant have the application fee back because we already processed it. I had problems with them returning my phone calls. I also called their management company (Productive Property Management) and they never returned my calls either. These people are running a scam with there application fees and I would never recommend that anyone live in that complex. If you cant even be professional and upfront before signing a lease or get the management company to return your phone calls, just imagine how you will get treated as a tenant. If you want to know more just email me it is too much to list here. <P>