I used Apartment Wiz back in March 2010 to help me find an apartment, when I spoke with Bryan Richardson, he told me that if I use there apartment locator services that I will get a $100 dollar rebate..they say that it can take about 30-90 day for an apartment complex to pay them and once they are paid..they will send us a check..so its been passed the 90 day so I've been calling to check the status of my rebate, I've used apartment locators before and never had a problem with getting my rebate. Well I contacted the company again for the fifth time and this very last time I spoke with someone by the name of Micheal who was very rude and unhelpful. He had told me I had to contact Norma Brown to see whats the hold up with my rebate but every time I call she is never availible they are always out to lunch.He got an attitude with me and told me that he coulnt help me and for me to call back and 30 min..so when I got to asking him questions about how they treat people and dont make good on thier services,. he told that I needed to ease up off of him and that he was going hang up the phone in my face. I also contacted my relocation speacilist several times in regards to the issue to and has yet to tell me when I will receive my refund. This location service may be good and helping you find a good apartment but don't believe the hype about getting the $100.00 rebate because it will never happen. Go with rent.com or umovefree.com, they make good on their promise, I should've went ahead and stuck with them but the guy Bryan Richardson was so nice and helpful when he was assiting me with findung an apartment. I am bery upset with the way I was treated and the fact that I have contacted them several times and have yet to get a call back or email in regards to this situation.