I've been living in the Settlement Apartments for about 3 weeks. The apartments are nice and the courtyard is very well taken care of. However, since I first moved in, I've had a leak in my bath tub. It's progressively gotten worse and I've already contacted them several times and it's still not fixed. I was up there yesterday and they told me they would send the plumbers out... again (it seems the maintenance is inept when it comes to simple plumbing problems). My faucet is still leaking. Also, when we moved in, we made a few marks on the wall. When we tried to wipe them off (using a damp cloth) the paint came off! I contacted the leasing office and they told me that "People generally just paint over it." Ridiculous! The problem is that they diluted the paint with too much water.
If you feel the water leak may be a health issue as it may cause mold or a safety issue as to cause someone to fall please reference the TX Attorney General's website for tenant rights (https://www.oag.state.tx.us/consumer/tenants.shtml) which states:
You have a right to demand that the landlord repair any condition that materially affects your health and safety. Under Texas law, by renting you the property, the landlord guarantees that the unit will be a fit place to live.
SB 1448 (81st Regular Session), effective January 1, 2010, now grants justices of the peace authority to order landlords to repair or remedy conditions affecting a tenant's health and safety, as long as the cost of the repair does not exceed $10,000. Tenants can go to justice court without an attorney to obtain a repair order.
We are so sorry to hear about your issues, and any frustrations you have endured! We are under new management, so please com by and meet the new manager. And, of course, let us know if there is anything we can do!