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We had a leek in our ceiling for 7 straight months, that they would supposedly fix, but then it would come back the next time it rained. When they fixed it, they would not clean behind the baseboards or molding, they would just paint over any water stains or possible mold/mildew from the water. They never once apologized for the inconvenience or compensated for it by reducing our rent. Terrible management whose way of managing upset residents is to avoid them and make her leasing agents deal with all the problems.