Review for The Riviera Apartments

Provo Resources
100% Approve
OVERALL RATING
The Riviera Apartments
1505 North Canyon Rd.
Provo, UT 84604
Contact: 123-4567
 
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This apartment has 3 reviews

Oh, Your Dreams Were Never This Frightening.

 
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Review Date: 8/14/2007
Rented: From 2007 To 2007
 
Beware the lovely place they show, for it is the begining of endless woe! Seriously, the Show appartment looks like a dream come true for such a small rent. However, it is the ultimate deception, because what you get is NOTHING like what you see. Observations below.

The apartments are an >old< remodled hotel, dating to the early 70's, and the newer paint can't disguise this fact. Many of the apartments smell of mildew, and some even of dead animals.

There are obviouse electrical problems, shown by the black burn marks around some of the outlets that the management hasn't even bothered to paint over. There are also leaks that are ignored for weeks at a time in some of the basement apartments.

If all your utilities and appliances work, then you are in the one glorious room in your building. Just beware, you oven will stink when you turn it on

There are phone jacks everywhere, WONDERFUL for girls! Except one thing: NONE OF THEM WORK!! The Riv now uses VOIP tech, so high class, but the only working jack in the ENTIRE apartment is the one attatched to your wireless internet, which is nowhere near any decent or safe place to put a phone. Better go buy a desk or something. And if you don't know, of course the front office can't tell you this, they just give you a number to call that is for the tech support, who give you a 4 hour waiting time, show up, plug your phone into your router and are appologetic for the Riv's stupidity and treatment.

The bathroom setup is nice, or would be if the drawers would slide in and out properly, but it seems maintainance has too much on thier plate with keeping the grounds from flooding from the broken sprinklers.

The management is oh so friendly that it's sick. Until you sign the contract, of course. After that point, to HECK with the fact that you're a person, they don't care. You have no recourse for thier lousy attendance to your living state, nor to the fact that thier contract and move-in info are all about 20 years outdated, and they play such paltry tricks as "Well, I brought in proffesional cleaners just for you" and "You're the only one who complains."

Oh, and don't forget the fire code! The screens are all screwed in, so you can break them to get out, but heaven help you if you're suffering from carbondioxide poisoning because your fire alarm can't wake you from the bathroom or even worse, you have none at all! The bushes are so over grown that they're probably too much on fire to let you out anyways.

And there's shelving everywhere, pleanty of it! as long as your books and food are no more that 20 lb's per shelf. The rusty nails holding up the shelving just won't take the weight! And then you'll be charged for the repairs.

And of course, no matter how much you report this, the ever so sweet management will put you of or deny that there is a problem. The only recourse is to go to BYU, the school that they depend on, and lodge a formal complaint. In addition, don't be phased by whatever action they say they're taking, go ALL THE WAY THROUGH THE SYSTEM AND GET OUT OF THE CONTRACT!!!

All in all, it sounds like something from my dreams. . .the bad ones that I wake up screaming in terror from. That is, of course, if I don't die when thier building decides to burn.
 
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