My AC has been broken for 4 weeks and has yet to be fixed, I keep getting the run-around by the office and the maitenece crew came in while I wasn't home and left my AC on when they left. I got home four hours after they left for the day and found that it was still running with all my doors and windows open. The office staff is uncomunitive and they refuse to replace my AC, which has been recommended to them by a technician who came out to look at the AC and said it was beyond hopeless to fix. Even he said he wouldn't touch this complex with a 10-foot pole because they won't do what they need to do and they just keep trying to fix the poor 30-yr old AC's.
They have resurfaced the parking lot (which didn't need resurfacing) so they expect the cars for a full apartment complex to fit into half the parking lot. As a reasonable person can assume, that's insane. My car was towed yesterday for being in their way because they didn't think ahead that maybe a full apartment complex worth of cars couldn't fit into half the spaces. Not to mention the fact that when I first moved in I was decived. I was shown a model with shelves in the closet and when I moved in there were no shelves. I had to go to home depot and build myself shelves. The cupboards are crooked, the sink leaks, the bathroom is the tiniest thing in the world. I have to go across the hall to get to my bathroom sink. When I first moved in I noticed my hot water lasting a remarkably short amount of time...so I timed it. 5mins 44secs. I had to have my dad come into my apartment and adjust the water heater so the water was hotter, but it would last longer. Now I get 15mins.
They don't clean the apartments as throughly as they should when someone moves out. My bathroom fan was leaking foul-smelling water during the winter when the snows melted and I took the cover off the fan to see if I could find the problem. The fan looked like it hadn't been cleaned in 10 years. It was disgusting.
They are way overpriced for what they offer. The neighborhood is dangerous and there are two traintracks right by the apartment complex. So you can hear the trains when they sound their horns. It's extremely aggrivating to have office personel who dodge your requests and give you the run-around. PLEASE do NOT move in here. Do yourself a favor.