This place is as overpriced as it is a complete disaster. It is a new building with the usual problems associated therein. For example, I had a friend visiting, not only did he have to be subjected to a rigorous examination for a temporary key, but also the office never mentioned a parking permit. Subsequently, his car was towed. This complex bilks its residents for every possible penny, while providing the worst customer service I've seen in recent memory. In short, a nightmare.