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I've lived here for 2.5 years and the staff has screwed up some aspect of my account and claimed I owed them money three times. 1st time had been incorrectly charging me for month-to-month. 2nd time had been charging me a higher rate than on the lease. 3rd time lost a rent check. They also never tell you about possible problems for 3 months and resolving it typically involves leaving work early to go through the file with someone. Parking spaces are also laughably small so expect plenty of door dings.