Couple of concerns:
I moved to the Wellington 4 years ago and starting from day one quality and service in this community is extremely decreasing. Today after switching management teams 3 times (since I moved in) situation is still not acceptable. I moved to the Wellington because of location and spacious floor plans and I still like those two things, everything else needs huge improvement.
OK let me start from AC and heating system. Summers in DC are hot, average temp outside in June/July is 84 degrees, with new windows that were replaced about year ago and AC blasting on full my apartments reaches cooling 82, its ridiculous, I also have two aquariums in my apartment so I need to constantly drop ice to the tanks so the fishes can survive hot days. I called and e-mailed lots of times, they were changing filters, adjusting some stuff but at the end management told me that I need to buy fans in order to temp drop down, sad but true. Winters are relatively mild but it can get cold sometimes, problem smaller but with the utility company that the Wellington uses heating two bedroom apartment can costs a fortune, just for winter Minol increases rate for gas about 10 times.
Parking Constant problem, management is trying to issue new passes every year. It looks like this works for two, three months and after they stop towing and all gates are broken problem is coming back like a boomerang.
Roaches Relatively new problem, since I moved Ive never noticed such a big activity like in past couple of months. Roaches are in trash cutes, lobbies and hallways. There was one extermination action taken last month, which made problem even worse. Constant, e-mails phones lots of times are not returned.
New Gym/ Internet café Good idea, however, person which was in charge of designing place made some huge mistakes there, I dont want to complaint about that to, but at least last exercise room had enough space, and you were not hitting your head in the ceiling while doing chin-ups. Also equipment is missing and it was not even a month since this place is open ( it was promised by last management at fall 06)
Cold/Hot water Changing boilers was a hustle, lot of times we were out of water, but I was patience, I told myself its for everybody good, well I missed again, it got to the point that you cant control temp of water at all and regulating it is really difficult temp is constantly changing while showering etc.
Multi million renovation Besides upgrading elevators, decorating lobbies, hallways I cant really see a lot of additions for a regular tenants life, besides higher rent. Management New management with Iva Sampiller as a Property Manager and Jennifer R. Kniess as her assistant are definitely overwhelmed with all those problems and as a result we dont have anything accomplished. Their unprofessional attitude, lack of communication is just making it even worse.