Save yourself from being billed for unwanted utilities and having a heat stroke. Do not live at the Wellington!!! I moved into The Wellington just before the management changed hands last fall. Though Bainbridge has done a good job at updating/renovating the facilities, they do little in the way of customer service. We had an issue with our apartment being unbearably hot despite having turned off all of our thermostats and the power switches on the individual units. Despite this, we continued to get bills upwards of $150 and our apartment was still hot (80+ degrees on average). We informed the management (Ben Underwood) of this back in February who advised us to keep a log of our use and the temperature and said that they would investigate the problem. They sent their own maintenance representative who corroborated that all of our units were off yet the apartment was still extremely hot. He advised us to open our windows for relief (see picture). For the past couple of months, our bill was put in limbo until an investigation could be completed, the results of which concluded that a unit was still on (mind you, all of our thermostats are OFF and set to 40 degrees, and the units themselves are all set to off - again, see picture). The management has since been uncooperative and unresponsive to our concerns, and are now insisting that we pay the balance of our astronomical heating bill - heat that we never wanted. Please do yourself a favor and live elsewhere.