Review for Stony Point Apartments

Richmond Resources
100% Approve
OVERALL RATING
Stony Point Apartments
3012 Stony Lake Drive
Richmond, VA 23235
Contact: (804) 323-3357
 
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This apartment has 18 reviews

Poor Management-Poor Maintenance

 
Reviewed by:
Review Date: 8/14/2006
Rented: From 2003 To 2006
 
The management here has got to be the laziest, most ineffective I have ever seen. And it trickles down to the maintenance staff that at best could be described as inept. The office staff does not show the least bit of concern for their clients, and Caroline (assistant property manager) is downright rude. You have to put in numerous requests to have any maintenance work done, and then you have to wait all day for them to show up. All the appliances are old, but if you continually have a problem with one, they do not replace it with a new one, they take one from another apartment! Apartments need to be repainted and re-carpeted, but they but the burden on moving all the furniture out of the way on you, the client. Many of the tenants are elderly and cannot do this so they are living with dirty walls and carpet. But the clubhouse is re-done every two years and that is where you can always find the office and maintenance staff, sitting on the sofas talking. I would not recommend this place to my worst enemy.

 
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