Review for Brittany Knoll Apartment

When I first moved here I REALLY loved my townhouse/apartment. It's very roomy, tons of storage space, I'm on an end unit so I have plenty of parking (I've noticed some do not, though, and need to park on the street for which they can be fined), they're newer so there's great insulation, all appliances are included , even a washer and dryer, and I moved into a very clean and freshly painted apartment. There was a very nice and well maintained playground for the kids. Management seemed friendly and helpful. Things were pretty quiet at night, not too many thugs hanging around.

Problems I've run into are as follows: Pets are allowed which is great for pet owners...but not so great for non-pet owners. The neighbors dog growles at me when I walk outside as he pees in MY bushes. Not everyone cleans up after their pet. Pets don't seem to be closely monitored and we have some "not-so-very-nice dogs" here. My second night here I awoke to one killing a cat, another night I watched a man screeming and running from one which he escaped only by juping atop a vehicle. My rent jumped $75.00 after the first year, that's crazy! Cable (which they only allow you to buy from them) is $45, I was able to get cable for $18 where I lived before so I know prices are jacked up for that. Late fees are $50 plus $10/day and they're not hesitant to try to charge you every penny, even when you have a recipt showing that you paid ON TIME. Maintanence is slow because there seems to be some understaffing problems. My front door hasn't been right since I moved in despite 3 attempts to fix it air continues to seep around it. Other problems I've had have taken over a month to be taken care of at times. The kids from another set of apartments below us cause problems for the children who live here. They've graffitied the picnic table at the playground and play "ding-dong ditch" late at night. There aren't many choices in the Stuarts Draft area. I know all apartments have their problems so I would have to say this is probably one of the best. I just wish management would strive to be more than "the best available in the area" by being more tenant oriented. They could start by adding some more staff and listening to tenant complaints.